KJHS · CUSTOMER SUPPORT

Contact & support

Choose the best channel for your request: use chat for product advice and the form for order support or requests that need more detail.

SHOPIFY INBOX

Have a question about a product?

Open the chat for help with fibres, quantities, techniques, compatibility and product choice. It is the quickest way to get guidance before ordering.

Prefer to find the answer yourself? You can also use Find your fibre, Find Your Fibre Quiz or FAQ.

KJHS Customer Support

How can we help you?

Do you need assistance with an order, shipment, or product? Fill out the form below and send us all useful information.

Orders

For changes, issues, or information about an order, always include the order number in the form.

Products

Have questions about fibers, colors, or usage? Tell us what you want to create and which product you are considering.

Shipments and Returns

For deliveries, tracking, returns, or refunds, please include all necessary details in your message to verify the request.

Prefer to email us?
You can also contact us at info@kanekalonjumbohairshop.com . For order-related inquiries, please remember to include your order number.